Triangle

 

Students, staff and associates

To connect to eduroam Wi-Fi:  

  1. Go to the Wi-Fi settings on your device and select 'eduroam'

  2. When prompted for a username, enter your university email address as follows:

    • Undergraduates, postgraduate taught students, associates without a university email address: username@nottingham.ac.uk
    • Postgraduate researchers that have not previously studied with the university, staff and associates: firstname.lastname@nottingham.ac.uk

     3. Enter your university password 

If you are asked to check a security certificate, check it matches the following: 

  • Server thumbprint: d596313a7ed89b9d5c15376eb48d9faa3f30aa39
  • Server common name (CN): radius.nottingham.ac.uk
  • Issued by: GEANT OV RSA CA 4
  • Issued to: The University of Nottingham, NOTTINGHAM, Nottinghamshire, GB
  • Valid from: ‎02 ‎January ‎2025 01:00:00 GMT
  • Valid to: ‎03 ‎January ‎2026 00:59:59 GMT

You may need some of the following settings to connect your device: 

  • SSID: eduroam
  • Encryption: 802.1X, WPA2-Enterprise
  • Outer Identity: Blank or use anonymous@nottingham.ac.uk
  • User authentication settings: EAP/PEAP MSCHAPv2
  • Domain: Leave blank
  • Proxy: Should be set to Auto 
     

     4. If you still cannot connect to eduroam, please follow the guidance below. 

If you have recently changed your password, forget the eduroam network on your device then reconnect.

 

 

New students 

  • British and Irish students - By connecting to eduroam Wi-Fi you will automatically complete your in-person registration at the university
  • All other students - Follow the steps given in the new starter checklist to complete registration
     

 

 

 

 

Connecting a specific device

Please select the operating system of your device. If your operating system is not listed below, use the configuration assistance tool to connect your device.  

Android

Connecting using the geteduroam app (recommended): 

  1. Install the geteduroam app from Play Store, then open the app
  2. Under Institution, search for 'The University of Nottingham'
  3. Select the '.ac.uk' profile, then select 'Next'
  4. Enter your university email address and password
  5. Click 'connect to network'. You may be prompted with a message saying "geteduroam Wants to Add a Wi-Fi Hotspot Network"
  6. Tap 'Allow' and then 'Join' - if you are not near the eduroam wireless network at the time of setup, the device will say unable to connect, but the app will have configured the device ready

Connecting without the geteduroam app: 

  1. Select 'Settings'
  2. Select 'Connections' and then 'Wi-Fi'
  3. Select 'eduroam' from the list of available wireless networks.
  4. Enter the following settings - not all of these settings may be required for your device:
    • SSID: eduroam
    • Encryption: 802.1X, WPA2-Enterprise
    • EAP method: PEAP
    • Phase 2 authentication: MSCHAPv2
    • CA certificates: Use system certificates
    • Domain: nottingham.ac.uk
    • Username or Identity: Your University email address
    • Outer Identity: Blank or use anonymous@nottingham.ac.uk
    • Password: Your University password
    • Proxy: should be set to None 
 
Apple iOS

You have two options: 

  • Download the automatic eduroam configuration file for iOS devices, or
  • Download the geteduroam app from the App Store. Once the app is installed, under Institution, search for 'The University of Nottingham' and select the '.ac.uk' profile. Your username is your university email address.  

If you have a problem connecting your Apple device to eduroam, install the latest device software: 

 
Microsoft Windows

Download the automatic configuration program for Windows. Your username is your university email address.  

If you have a problem connecting your laptop, install the latest Windows updates.

 

Apple macOS

Install the automatic configuration file for Apple macOS. Your username is your university email address.  

If you have a problem connecting to eduroam, install the latest device software.

 
Linux

Download the automatic configuration script for some Linux distributions. Your username is your university email address.  

Some distributions do not support the automatic configuration tool, and should use the manual settings.

If you have a problem connecting your laptop, run a software update on your device. 

 

Guidance for students in halls

 Prepare your device and connect to eduroam: 

  1. Ensure you have installed antivirus software and the latest system updates for your device. 
  2. Wi-Fi in halls is a shared network and your devices may be unintentionally accessible to other users. Please ensure you set up appropriate security access and network sharing options. Check your device manufacturer's webpages for information.
  3. Connect to eduroam using the instructions given above.
     

If you cannot connect a device to eduroam

Some devices, such as games consoles, are not compatible with eduroam. You should connect these to the UoN-Halls Wi-Fi by following the steps given here.  

If you are in Melton Hall, follow these steps to connect to 'UoN Halls'
  1. Go to nottingham.campuswifi.net
  2. Tick the box to agree to the terms, then click 'Continue'
  3. Your username is your email address, enter this and your password
  4. Click 'Generate password'
  5. A password and QR code will be displayed
  6. Use the QR code to connect, or search for 'UoN-Halls' and enter the password that is displayed
 

 

Connecting to Wi-Fi in third-party halls

If you are staying in any of the halls listed below, please refer to their guidance for connecting to Wi-Fi.  

How to connect to Wi-Fi in third-party halls
 Hall name Wi-Fi connection Who to contact for help
Albion House
Broadgate Park
Cloister House     		 Glide
eduroam Wi-Fi

For Glide: my.glidestudent.co.uk
For eduroam: University IT support 
Bonington Student Village Ask4
eduroam Wi-Fi		 Email support@ask4.com or phone 0114 303 3232
Eviton House eduroam Wi-Fi University IT support 
Nottingham Two
St. Peter's Court 		 Ask4  Email support@ask4.com or phone 0114 303 3232 
Raleigh Park
Riverside Point 		 Glide my.glidestudent.co.uk

 

Systems that are not supported by the university

Wi-Fi networks do not support most personal printers. You will find printers in university-managed halls and buildings on campus. 

We cannot ensure the following applications will work due to network limitations and restrictions:

  • Websites external to the University of Nottingham
  • Voice or video chat
  • Text-based chat (QQ, NJStar, Yahoo, AIM or iMessage)
  • VOIP (apart from applications listed as fully supported)
  • Online gaming (not all games and online services may be accessible)
  • Games consoles
  • Streaming media and 'Catch-up' TV websites such as Spotify, BBC iPlayer, 4OD etc.
      

Activity that is banned

  • Sending emails via SMTP except through the University SMTP server (smtp.nottingham.ac.uk)
  • Bit-Torrent or similar peer to peer (P2P) applications (including LimeWire, Transmit, DC++, µTorrent etc), or any file-sharing capabilities of the operating system
  • File-sharing websites such as RapidShare and MegaUpload (including paid-for and subscription services). These sites are often used for sharing copyrighted content and it is impossible to detect the difference between content types
  • Using a Virtual Private Network (VPN) except those to other University of Nottingham campuses at Ningbo or Malaysia or where prior agreement has been reached with Digital and Technology Services
  • Using anonymous proxy services or other services designed to bypass these restrictions
  • Operating a computer or device which provides services to other users, such as a file server or any network equipment or software designed to allow multiple computers to share a single connection such as Apple's Time Capsule, routers (wired or wireless), switches, hubs and printers. Exceptions to this will be made for hardware provided by Information Services or the University
  • Using two network connections at once, for example a 4G USB modem as well as a wired connection. Exceptions may be granted for hardware provided by Digital and Technology Services or the University
  
 

I want to use eduroam at another institution

Students, staff and associates can use eduroam Wi-Fi at other locations. Check which institutions use eduroam: 

eduroam locations 

 

I am visiting the University of Nottingham

Do you currently use eduroam?  

I use eduroam at my institution

 An organisation takes part in eduroam by being a ‘Home’ institution, a ‘Visited’ institution, or both.

  • A ‘Home’ institution provides authentication for its users when they wish to access internet facilities at a participating ‘Visited’ organisation
  • A ‘Visited’ institution permits members of other organisations to use its internet facilities whilst on site using their 'Home' institution credentials. This typically allows internet access only.


The University of Nottingham participates as both a ‘Home’ and ‘Visited’ institution.

To connect to eduroam, please ensure your device has been set up correctly before your visit. Your local IT support team should be able to assist you with this. 

  • You may need to enter your username and password to connect to eduroam if these credentials are not already cached on your device
  • The user credentials on your device must identify your organisation. As an example, xyz@abc.ac.uk would identify user xyz from university abc  
 
I do not use eduroam

 UoN-guest is a free Wi-Fi service and is available to: 

  • Members of the public visiting campus
  • Short term visitors
  • Conference delegates
  • Contractors and commercial partners 
      

Before you arrive at the university

Before you arrive, register for an account to access UoN-guest:  

  1. Visit the PASS (Pre-Arrival Self Sign up) website and follow the instructions to register for an account
  2. You will be sent an email asking you to confirm your request and another with your username and password information. You have ten minutes to read the emails and validate your email address. If you do not validate your account, it will be deleted and you will need to re-register
  3. Once validated, your account is valid for the next seven days 
      

When you arrive at the university

  1. Make sure the wireless network adapter is activated on your device 
  2. If you are in range, your device should automatically connect to the UoN-guest network. If not, find and select the ‘UoN-guest’ connection. If it is not listed, move to a location where it is in range 
  3. Open your web browser, then browse to any website such as www.bbc.co.uk
  4. The UoN-guest wireless login page will appear
  5. If you have already created an account, click the link to log in, otherwise follow the on-screen instructions to register
  6. You will be sent a confirmation email to the email address you registered with. You have ten minutes to read and confirm your access. If you do not validate your account, your device will be disconnected and you will need to re-register
  7. Once you have confirmed your account, disconnect and reconnect. You can log in and use the service for seven days before you will need to re-register.

UoN-guest is an open network and does not provide encryption for traffic transmitted or received by connected devices. Security for connections made using the UoN-guest network remains your responsibility and the service is used at your own risk. Please do not enter passwords online when using this network. 

 
 

Wi-Fi usage policies

When you use university wi-fi, you are bound by our Acceptable Use Policy and the eduroam UK policy. If you are accessing eduroam at another institution, you are also bound by their use policy. Failure to adhere could result in disciplinary procedures.

Information Security policies